Terms & Conditions

Small Group Personal Training Terms & Conditions

Please read the following terms and conditions carefully before proceeding with your membership. Your attention is particularly drawn to the provisions regarding liability and cancellations, which do not affect your statutory rights.

1. Obligations:

• The Fitness Place (TFP Coaching Limited) will provide professional staff to design a safe exercise program tailored to your personal goals, fitness levels, and preferences.
• Client information will be kept strictly confidential, and any additional medical information required must be promptly provided.
• Clients must dress and behave appropriately for a professional gym environment, with only clean indoor trainers permitted in the studio.

2. Terms & Acceptance:

• All services provided by The Fitness Place (TFP Coaching Limited) are subject to the agreed-upon terms between the client and The Fitness Place (TFP Coaching Limited).

3. Membership:

• Small Group Personal Training Membership offers access to personalised training sessions conducted in small groups, guided by certified personal trainers.
• Members agree to adhere to the terms and conditions outlined by TFP Coaching Limited, including session attendance, membership termination, and payment obligations.
• A weekly session allowance is provided, with missed sessions deducted and not carried over to subsequent weeks.

4. Pausing of Membership:

• Memberships cannot be paused except for medical reasons.
• Medical suspensions require documentation from a doctor or healthcare professional, with membership suspension duration aligned with recovery recommendations.
• In the event of absence from gym sessions due to holiday, work commitments, or family commitments, members may request a “Holiday Program” to maintain a continues coaching experience. The “Holiday Program” must be requested by email to tibor@thefitnessplace.london at least 5 working days before the departure day.

5. Termination of Membership:

• Clients may terminate their membership by providing 30-day notice via email to tibor@thefitnessplace.london, with termination notice required at least 30 days before the next subscription fee due date.

6. Fees:

• Coaching and training fees are paid monthly in advance via electronic payment methods, such as card or direct debit.

7. Session Booking Policy:

• Bookings must be made through the TeamUp Members booking app at least 3 hours in advance.
• Bookings can now be made up to 21 days in advance of the scheduled session time. Please ensure to utilise this extended booking window to reserve the desired time slots. (Especially for time slots in high demand)
• Booking requests will not be fulfilled via email, WhatsApp, texts, or phone.
• Please ensure compliance with these requirements to ensure efficient scheduling and management of sessions.

8. Session Cancellation Deadline:

• Session Cancellations must be made more than 12 hours before the start of the session to avoid deductions from the membership session allowance.
• Late cancellations result in deductions from the membership session allowance, regardless of the reason for non-attendance.

9. Late Arrivals:

• Sessions start promptly at the scheduled time, with no extensions for late arrivals exceeding 10 minutes to avoid injury risks due to inadequate warm-up.

10. Refunds (Initial Programmes only):

• New members on the 30-day foundation, on the 6 weeks beginners or Live Well Programs are eligible for a refund if they decide The Fitness Place is not suitable. A full refund can be requested within 14 days of program commencement after attending at least 2 sessions.

11. Liabilities:

• Members confirm their physical fitness and declare any medical conditions before commencing exercise programs, absolving The Fitness Place (TFP Coaching Limited) of liability for undeclared or unknown medical conditions.
• Members are required to follow instructions from the coaches to ensure a safe and effective workout experience. TFP Coaching limited cannot be held liable for injuries resulting from members refusing to comply with the coaches’ instructions.

12. Miscellaneous:

• The Fitness Place (TFP Caching Limited) reserves the right to amend these terms and conditions, with all new memberships governed by updated terms.
• These terms and conditions apply to the use of the website and supersede all previous agreements.
• Clients are advised to retain a copy of these terms and conditions and are responsible for reading all information provided.
• Invalid or unenforceable terms will be struck out, with remaining terms remaining in effect.
• These terms and conditions are subject to the laws and exclusive jurisdiction of the United Kingdom of Great Britain and Northern Ireland.